STARTECH PEXUSB311AC3 10GBPS USB-C PCIE CARD USB 3.1 GEN 2 A/C
SKU: WT-PEXUSB311AC3
Manufacturer: STARTECH
| Key Information | |
|---|---|
| CE Product Type | PCIe Card |
| Color | Red |
| What's Included | 1 - USB 3.1 Card,1 - Low Profile Bracket,1 - Quick Start Guide |
| Features | USB 3.1 Gen 2 Performance;Easy Installation;Faster Transfer Speeds with UASP |
| Dimensions & Other Details | |
| Color | Red |
| Width | 0.7 Inch |
| Depth | 4.7 Inch |
| Height | 3.2 Inch |
| Technical Support | |
| Technical Support Type | 2 Years |
| Features | |
| COO | TAIWAN |
| TAA compliant | Yes |
| Product Classification Code | |
| Product Classification Code | 52161600 |
| Key Information | |
|---|---|
| CE Product Type | PCIe Card |
| Color | Red |
| What's Included | 1 - USB 3.1 Card,1 - Low Profile Bracket,1 - Quick Start Guide |
| Features | USB 3.1 Gen 2 Performance;Easy Installation;Faster Transfer Speeds with UASP |
| Dimensions & Other Details | |
| Color | Red |
| Width | 0.7 Inch |
| Depth | 4.7 Inch |
| Height | 3.2 Inch |
| Technical Support | |
| Technical Support Type | 2 Years |
| Features | |
| COO | TAIWAN |
| TAA compliant | Yes |
| Product Classification Code | |
| Product Classification Code | 52161600 |
This USB 3.2 Gen 2 card lets you add one USB-C port and one USB-A port to your computer, through a PCI Express slot. It enables you to upgrade your current system by adding two USB 3.2 Gen 2 ports to your computer and giving you access to data transfer speeds up to 10Gbps per port. USB 3.2 Gen 2 (also known as USB 3.1) PCIe Add-On card supports Multiple INs, maintains optimal bandwidth even when mixed speed devices are connected. Plus, by adding one USB-C and one USB-A port to your PC, you can easily connect legacy, modern, and future USB devices, regardless of the USB connector type. USB 3.2 Gen 2 Performance By adding 10Gbps USB ports to your computer, you can harness the speed of USB 3.2 Gen 2 and rest assured you're ready for both current and future high-bandwidth USB-A and USB-C devices. With higher data throughput support, this USB 3.2 PCIe card is a necessity for external drives, drive enclosures, and many other USB 3.2 peripherals. Plus, the expansion card with SATA power enables supplemental power to the USB ports (when motherboard power is insufficient) providing up to 5V 3A/15W via the USB-C port and 5V 0.9A/4.5W via the USB-A port. The card is ideal for use with high performance external storage solutions. Compatible with Older USB Devices Connecting older peripherals isn't a problem. This versatile dual-port USB 3.2 card is backward compatible with legacy USB 3.2 Gen 1/2.0 devices that use the common USB Type-A port, so you can eliminate the added expense and aggravation of purchasing new devices. You can also connect older devices on the USB Type-C port using a variety of USB-C cables and adapters. Easy Installation The USB 3.2 card is compatible with a broad range of Windows®; macOS and Linux® operating systems. Plus, the high-quality card includes both standard-profile and low-profile brackets, making it easy to install in full or small form-factor PCs and servers. Faster Transfer Speeds with UASP The card supports USB data transfer speeds of 10Gbps. But, you can experience transfer speeds up to 70% faster than conventional USB, when connected to a computer that also supports UASP. With UASP you can utilize the full potential of a SATA III SSD or HDD. UASP is supported in Windows® 8, macOS (10.8 or above), and Linux®. In testing, UASP performs with a 70% faster read speed and 40% faster write speed over traditional USB 3.2 Gen 2 at peak performance. At the same peak in testing, UASP also shows an 80% reduction in required processor resources. The PEXUSB311AC3 is backed by a StarTech.com 2-year warranty and free lifetime technical support.
Shipping & Delivery Policy
Thank you for shopping with us. Below are our shipping and delivery terms designed to ensure a smooth and reliable shopping experience.
Order Processing Time
- Processing: All orders are processed within 1–3 business days.
- Cut-Off Time: Orders placed after 2:00 PM EST will be processed the following business day.
- Exclusions: Orders are not processed or shipped on weekends or U.S. Federal Holidays.
- High Volume Periods: Processing may require an additional 2–3 business days during promotional events and holidays.
US Domestic Shipping
We ship to all 50 U.S. states, including P.O. Boxes and APO/FPO addresses.
| Shipping Method | Estimated Delivery | Shipping Cost |
|---|---|---|
| Standard Shipping | 3–7 Business Days | Free shipping on orders over $250 for items under 10 lbs. |
| Expedited Shipping | 2–3 Business Days | Shipping cost calculated during checkout. |
| Overnight Shipping | 1 Business Day | Shipping cost calculated during checkout. |
Note: Overnight Shipping is available only within the Continental United States and cannot be delivered to P.O. Boxes.
International Shipping
We proudly ship worldwide using DHL Express and UPS.
Estimated Delivery
- Canada & Mexico: 4–8 Business Days
- United Kingdom & Europe: 5–10 Business Days
- Rest of the World: 7–14 Business Days
Customs, Duties & Taxes
- DDU (Delivered Duty Unpaid): International shipments may be subject to customs duties and local taxes.
- Importer Responsibility: Customers are responsible for paying all applicable customs fees before delivery.
- Shipment Refusal: Refused shipments may incur original shipping charges and return shipping fees.
Order Tracking
- Shipment Confirmation: A tracking email is automatically sent once your order leaves our warehouse.
- Tracking Activation: Tracking numbers generally become active within 24 hours.
Incorrect Addresses & Delivery Issues
- Address Accuracy: Customers are responsible for providing a complete and accurate shipping address.
- Returned Shipments: Orders returned due to an incorrect or incomplete address will require an additional shipping charge before they can be reshipped.
Need Assistance?
If you have any questions regarding shipping or delivery, our Customer Support Team is here to help.
Email: cs@westenditstore.com
Phone: +1 (925) 231-1226
Return & Refund Policy
Thank you for shopping with us. We strive to provide quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Return Window
- Returns are accepted within 25 calendar days from the delivery date.
- Products must be unused, unworn, and returned in their original condition.
- Original packaging, manuals, accessories, and tags must be included.
Non-Returnable Items
- Items damaged after delivery.
- Products reported damaged after use.
- Used or altered merchandise.
Return Shipping
- Customers are responsible for return shipping costs.
- Original shipping charges are non-refundable.
Refund Processing
- All returned items are inspected upon receipt.
- You will receive an email confirmation once your return has been processed.
- Approved refunds will be issued to the original payment method or store credit.
- Refunds normally appear within 5–10 business days.
How to Start a Return
- Email: cs@westenditstore.com
- Phone: +1 (925) 231-1226
- Include your order number and reason for return.
Return Merchandise Authorization (RMA)
An approved Return Merchandise Authorization (RMA) number is required before sending any product back to Westend IT Store.
RMA Eligibility
- Request Period: Within 30 days of the invoice date.
- Condition: Original packaging, manuals, accessories and documentation are required.
- Serial Number: The serial number must match the original purchase invoice.
Not Eligible for RMA
- Products damaged by accident, abuse, misuse or natural disasters.
- Products with missing, altered or tampered serial numbers.
- Custom-configured systems or special-order products.
- Activated software or digital licenses.
Shipping Guidelines
- RMA Marking: Clearly write the approved RMA number on the outside of the shipping carton. Do not write the RMA number directly on the product packaging.
- Return Shipping: Customers are responsible for all return shipping costs. We strongly recommend using a trackable shipping service and purchasing shipping insurance.
- RMA Expiration: RMA numbers remain valid for 10 calendar days from the date of issue. Returned products must arrive within this period.
Resolution Options
Once your returned item has been received and inspected, one of the following resolutions will be provided based on product eligibility.
- Replacement: A replacement unit will be shipped at no additional cost, subject to product availability.
- Refund: Refunds will be issued to the original payment method after inspection and approval.
- Restocking Fee: A restocking fee may apply depending on the manufacturer's policy and the reason for the return.
Need Assistance?
If you have any questions regarding our Return & Refund Policy or need assistance with an RMA request, please contact our Customer Support team.
Email: cs@westenditstore.com
Phone: +1 (925) 231-1226
For US customers (including Alaska and Hawaii) or orders over $200
We accept Visa, American Express, Paypal, Payoneer Mastercard and Discover
All of our products are made with care and covered for one year against manufacturing defects
Contact us 24 hours a day, 7 days a week Call Us: +1-925-231-1226