HP Poly 82Z84AA Ccx 600 Business Media Phone For Microsoft Teams And Poe-Enabled
- 24 supported phone lines
- Yes voice mail capability
- Yes caller id
- Call forwarding supported
- Call hold supported
- Call transfer supported
| Key Information | |
|---|---|
| Telephone Type | IP conference phone |
| Lines Supported | 24 |
| Voice Mail Capability | Yes |
| Caller ID | Yes |
| Call Forwarding | Yes |
| Call Hold | Yes |
| Call Transfer | Yes |
| Display Type | LCD Display |
| Volume Control | Yes |
| Hearing Aid Compatible | Hearing aid compatibility to ITU-TP.370 and TIA 504A standards |
| Network Ports Qty | 2 RJ-45 (10/100/1000BASE-TX Mbps) |
| Network Protocols | FTP/TFTP/HTTP/HTTPS server-based central provisioning; Hardware diagnostics; Manual or dynamic host configuration protocol (DHCP) network setup; Network address translation support for static configuration and Keep-Alive; QoS Support IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP; Status and statistics reporting; Syslog Event Logging; Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment; Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation; Time and date synchronization using SNTP; SIP signaling; RTCP and RTP support; IPv4; IPv6; Provisioning and call server redundancy support; DNS-SRV |
| Power Over Ethernet (PoE) Support | Yes |
| Voice Codecs | G.711 (A-law and -law); G.722; G.722.1; G.729AB; iLBC; OPUS |
| VoIP Protocols | SIP |
| Model | Poly CCX 600 Business Media Phone |
| Additional Features | Adjustable base height; Unicode UTF-8 character support |
| Dimensions & Other Details | |
| Color | Black |
| Technical Support | |
| Service & Support Type | Poly standard one-year limited warranty |
| Features | |
| COO | CHINA / TAIWAN |
| TAA complaint | No |
| Product Classification Code | |
| Product Classification Code | 43191511 |
| Key Information | |
|---|---|
| Telephone Type | IP conference phone |
| Lines Supported | 24 |
| Voice Mail Capability | Yes |
| Caller ID | Yes |
| Call Forwarding | Yes |
| Call Hold | Yes |
| Call Transfer | Yes |
| Display Type | LCD Display |
| Volume Control | Yes |
| Hearing Aid Compatible | Hearing aid compatibility to ITU-TP.370 and TIA 504A standards |
| Network Ports Qty | 2 RJ-45 (10/100/1000BASE-TX Mbps) |
| Network Protocols | FTP/TFTP/HTTP/HTTPS server-based central provisioning; Hardware diagnostics; Manual or dynamic host configuration protocol (DHCP) network setup; Network address translation support for static configuration and Keep-Alive; QoS Support IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP; Status and statistics reporting; Syslog Event Logging; Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment; Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation; Time and date synchronization using SNTP; SIP signaling; RTCP and RTP support; IPv4; IPv6; Provisioning and call server redundancy support; DNS-SRV |
| Power Over Ethernet (PoE) Support | Yes |
| Voice Codecs | G.711 (A-law and -law); G.722; G.722.1; G.729AB; iLBC; OPUS |
| VoIP Protocols | SIP |
| Model | Poly CCX 600 Business Media Phone |
| Additional Features | Adjustable base height; Unicode UTF-8 character support |
| Dimensions & Other Details | |
| Color | Black |
| Technical Support | |
| Service & Support Type | Poly standard one-year limited warranty |
| Features | |
| COO | CHINA / TAIWAN |
| TAA complaint | No |
| Product Classification Code | |
| Product Classification Code | 43191511 |
Get to work fast with the 7-in color multi-touch LCD display. And with the simple and intuitive interface, Bluetooth connectivity, integrated Wi-Fi, and Poly quality audio youre ready in a snap.
- 24 supported phone lines
- Yes voice mail capability
- Yes caller id
- Call forwarding supported
- Call hold supported
- Call transfer supported
Shipping & Delivery Policy
Thank you for shopping with us. Below are our shipping and delivery terms designed to ensure a smooth and reliable shopping experience.
Order Processing Time
- Processing: All orders are processed within 1–3 business days.
- Cut-Off Time: Orders placed after 2:00 PM EST will be processed the following business day.
- Exclusions: Orders are not processed or shipped on weekends or U.S. Federal Holidays.
- High Volume Periods: Processing may require an additional 2–3 business days during promotional events and holidays.
US Domestic Shipping
We ship to all 50 U.S. states, including P.O. Boxes and APO/FPO addresses.
| Shipping Method | Estimated Delivery | Shipping Cost |
|---|---|---|
| Standard Shipping | 3–7 Business Days | Free shipping on orders over $200 for items under 10 lbs. |
| Expedited Shipping | 2–3 Business Days | Shipping cost calculated during checkout. |
| Overnight Shipping | 1 Business Day | Shipping cost calculated during checkout. |
Note: Overnight Shipping is available only within the Continental United States and cannot be delivered to P.O. Boxes.
International Shipping
We proudly ship worldwide using DHL Express and UPS.
Estimated Delivery
- Canada & Mexico: 4–8 Business Days
- United Kingdom & Europe: 5–10 Business Days
- Rest of the World: 7–14 Business Days
Customs, Duties & Taxes
- DDU (Delivered Duty Unpaid): International shipments may be subject to customs duties and local taxes.
- Importer Responsibility: Customers are responsible for paying all applicable customs fees before delivery.
- Shipment Refusal: Refused shipments may incur original shipping charges and return shipping fees.
Order Tracking
- Shipment Confirmation: A tracking email is automatically sent once your order leaves our warehouse.
- Tracking Activation: Tracking numbers generally become active within 24 hours.
Incorrect Addresses & Delivery Issues
- Address Accuracy: Customers are responsible for providing a complete and accurate shipping address.
- Returned Shipments: Orders returned due to an incorrect or incomplete address will require an additional shipping charge before they can be reshipped.
Need Assistance?
If you have any questions regarding shipping or delivery, our Customer Support Team is here to help.
Email: cs@westenditstore.com
Phone: +1 (925) 231-1226
Return & Refund Policy
Thank you for shopping with us. We strive to provide quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Return Window
- Returns are accepted within 25 calendar days from the delivery date.
- Products must be unused, unworn, and returned in their original condition.
- Original packaging, manuals, accessories, and tags must be included.
Non-Returnable Items
- Items damaged after delivery.
- Products reported damaged after use.
- Used or altered merchandise.
Return Shipping
- Customers are responsible for return shipping costs.
- Original shipping charges are non-refundable.
Refund Processing
- All returned items are inspected upon receipt.
- You will receive an email confirmation once your return has been processed.
- Approved refunds will be issued to the original payment method or store credit.
- Refunds normally appear within 5–10 business days.
How to Start a Return
- Email: cs@westenditstore.com
- Phone: +1 (925) 231-1226
- Include your order number and reason for return.
Return Merchandise Authorization (RMA)
An approved Return Merchandise Authorization (RMA) number is required before sending any product back to Westend IT Store.
RMA Eligibility
- Request Period: Within 30 days of the invoice date.
- Condition: Original packaging, manuals, accessories and documentation are required.
- Serial Number: The serial number must match the original purchase invoice.
Not Eligible for RMA
- Products damaged by accident, abuse, misuse or natural disasters.
- Products with missing, altered or tampered serial numbers.
- Custom-configured systems or special-order products.
- Activated software or digital licenses.
Shipping Guidelines
- RMA Marking: Clearly write the approved RMA number on the outside of the shipping carton. Do not write the RMA number directly on the product packaging.
- Return Shipping: Customers are responsible for all return shipping costs. We strongly recommend using a trackable shipping service and purchasing shipping insurance.
- RMA Expiration: RMA numbers remain valid for 10 calendar days from the date of issue. Returned products must arrive within this period.
Resolution Options
Once your returned item has been received and inspected, one of the following resolutions will be provided based on product eligibility.
- Replacement: A replacement unit will be shipped at no additional cost, subject to product availability.
- Refund: Refunds will be issued to the original payment method after inspection and approval.
- Restocking Fee: A restocking fee may apply depending on the manufacturer's policy and the reason for the return.
Need Assistance?
If you have any questions regarding our Return & Refund Policy or need assistance with an RMA request, please contact our Customer Support team.
Email: cs@westenditstore.com
Phone: +1 (925) 231-1226
For US customers (including Alaska and Hawaii) or orders over $200
We accept Visa, American Express, Paypal, Payoneer Mastercard and Discover
Your purchased items are covered under the manufacturer’s standard warranty
Contact us 24 hours a day, 7 days a week Call Us: +1-925-231-1226
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